This article is updated for the new Deliverect interface. To find this page on the previous version, go to Dashboard in the sidebar and click on the Insights tab. All accounts will be switched to the new interface soon.
To access, click on Analytics in the sidebar followed by Insights.
Four sections are present, these are:
- Failed Orders
- Cancelled Orders
- Offline Stores
- Snoozed Items
All failed orders displayed with the order ID, order price, and date/time.
Click on the See all failed orders link to see the full list sorted by reverse chronological order (shown below).
All cancelled orders displayed as the order ID, order price, and date/time.
Click on the See all cancelled orders link to see the full list sorted by reverse chronological order (shown below).
All stores closed or in busy mode are displayed here and grouped by location. There are options to open all stores or selected ones, making it easy for you to quickly change the state of your channels.
Currently snoozed items.
Clicking on See all snoozed items will provide the full list. In the new window, customers can find out the location and when the snooze started and will end.
If you select an item, options to unsnooze it or change the time that it will unsnooze will appear.