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Operation Reports

Eduardo
  • Updated

Need to see the status of a menu push or a different action? Your Operation Reports page will provide you with all the information you need.

To find it, log in to your Deliverect account on https://frontend.deliverect.com/ and click on Operation Reports.

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Using filters

The following filters can be used to help you find the report(s) you need.

  • Operation Type: Reports are broken down into different types. See below for an explanation of each type.
  • Delivery Channel: Choose a channel.
  • Location: To see reports from a specific channel, choose it here.
  • Status: The status defines if the operation was a success, failure, is queued, etc.
  • Operation Start: The date range of reports to show.

Operation Types

mceclip2.png When importing users to your Deliverect account with a CSV file.
mceclip4.png When changing your restaurant to Busy Mode: Information provided:
  • User who made the change
  • Channel
  • Preparation time (0 if Open and 999 if Close)
  • Busy Mode status (Open or Close). 
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When Deliverect synchronizes the Busy Mode to match a channel's status. Information provided:

  • Channel
  • Type of change (Open to Close, or vice-versa)
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When a channel is activated in your Deliverect account. Information provided:

  • Channel
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When a channel is deactivated in your Deliverect account. Information provided:

  • Channel
mceclip0.png When an update on the driver is received.
mceclip8.png When an export is created. Provides the download link.
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When a health check is initiated. Information provided:

  • User who did the check.
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When an order is inserted into the POS. Only logged if Log Operations is enabled for the location. Information provided:

  • Order ID
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When a menu has been imported from a channel. Information provided:

  • Channel used for the import
  • Any warnings (e.g. products that couldn't be automatically linked)
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When a menu has been pushed (published/sent) to a channel. Information provided:

  • Channel
  • Menu name
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When an update has been made to an order. Information provided:

  • Order ID
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When one or multiple products have been snoozed. Information provided:

  • Menu name
  • Previously snoozed products
  • Newly snoozed products
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When products are synced from the POS. Information provided:

  • User who initiated the sync
  • POS
  • Any products inserted, updated, or deleted
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When a Product Sync Preview has been initiated. Information provided:

  • User who initiated the preview
  • POS
  • Any products that would be inserted, updated, or deleted
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When one or multiple products have been unsnoozed. Information provided:

  • Menu name
  • Currently snoozed products
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When products are snoozed/unsnoozed. Information provided:

  • Products
  • Type of action (snooze/unsnooze)
  • Snooze start and end
  • Channel(s)
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When the opening hours for a channel are changed. Information provided:

  • Channel