Currently unable to provide customers with specific items? Inside Deliverect, temporarily remove them from your menus by utilizing the snooze feature.
Snoozing is not supported by all channels. Contact your Deliverect account manager for details.
How to access
To learn about snoozing using the Delivery Manager App, read this article instead.
After logging in to your Deliverect account, navigate to the Snooze page via the sidebar, this can be found under Operations.
Selecting a location & menu
At the top of the page, choose the location and menu for the product(s) you want to snooze/unsnooze.
The snooze page allows you to change the availability of one or multiple products simultaneously.
If an item is exists as a modifier and product, you will need to snooze both. For example, "Cheese" may be a product and also exist as a modifier for a different product. Snoozing one won't snooze the other.
Step 1. Find the product displayed in your menu and click on the clock icon.
Step 2. A popup will appear, providing you the option of disabling it for one hour, multiple hours, indefinitely, or until a chosen date.
Step 1. To snooze in bulk, click on the Select Products To Snooze button located at the top-right of the page.
Step 2. Select the products to snooze and if you want to disable them for one hour, multiple hours, indefinitely, or until a chosen date. To help narrow down the results, use the Name or PLU search bar. Click on Submit once ready.
Step 1. To disable modifiers for a product, click inside the box for that product.
Step 2. In the new popup, click on the clock icon for the modifiers you wish to snooze.
Step 3. A popup will appear, providing you the option of disabling it for one hour, multiple hours, indefinitely, or until a chosen date.
Step 1. Click on the Snoozed Products button. This is located inside the Snooze page and when previewing a menu. Here, you will find a list of all products currently snoozed.
Step 2. Select the products you wish to unsnooze. You are then given the ability to make them available now, or at a specified time or date.
Alternatively, you can click on the clock icon for individual products.