Need to set up a printer in your Delivery Manager App (DMA)? Well, you're in the right place! Here is how you can do exactly that.
Step 1. Open the Delivery Manager App and tap on the More icon at the bottom right.
Step 2. Choose the Settings option.
Step 3. In the sidebar, select Receipt printing.
Step 4. Find your printer and tap on Add printer. Tapping on Reload will check for new printers.
Printer not appearing?
- Make sure that your printer is compatible with Deliverect.
- For supported LAN/Wi-Fi printers, ensure that they are connected to the same network as the tablet.
- For supported Bluetooth printers, make sure that Bluetooth is turned on on both the printer and tablet and within range of each other.
- If none of the above works, please reach out to your Deliverect account manager or support@deliverect.com.
Step 5. Once your printer has been added, tap on Configure.
Step 6. Choose to print bag or kitchen tickets by enabling them via the toggles. You are also able to adjust the number of tickets to be printed and the font size. Once you are ready, tap on Print test tickets or use the Preview option to check the result. At the bottom is an option to disconnect the printer.
Ticket examples
Bag ticket
A: Channel, pickup time, order number, and customer name.
B: Customer notes.
C: Order items.
D: Order totals, discounts, delivery fees, and taxes.
E: Payment status of the order.
F: Customer name and contact details.
G: Restaurant's address.
H: Notes for the delivery driver.
Kitchen ticket
A: Channel, pickup time, order number, and customer name.
B: Customer notes.
C: Order items.
D: Customer name and contact details.
Next steps:
• Managing orders in the app
• How to snooze items from the app
• How to activate Busy Mode from the app