Here, we will show you how to create and set up a product with options and upsells in unTill.
Sales area settings
The reseller will set up your account. A new sales area will be created in case you wish to use different products for the online menu.
E.g. Sales area 'Integrations':
In case a specific sales area is created, you have to make sure all products are made available within that sales area. (You can select products / departments / option groups that should be available in the new sales area).
E.g. Connect a department to the sales area:
Price settings
By default, the normal price will be selected. In case you wish to set different prices for your online menu, you can create a new price category.
E.g. Price category - Online price:
Now, update the products with the 'Online Price'. To do so, select the product > 'double click' > select 'Online Price' > set the price > Press OK.
Products / Items
- Create products in unTill
- Make the products available in the required sales areas
- Add the 'online price' if you wish to use a different price
- Add options if needed (see below)
Some product types are not supported:
- Combo menus
- Products containing options with options attached to those options
- Eg. Hamburger with Option 'Fries'. The option 'Fries' itself already has an option 'Sauce'. Those are 3 levels, something which is currently not supported. Only 2 levels are supported: Hamburger with option fries OR Fries with option sauce.
What can be added in Deliverect:
- Product images
- Product descriptions
Option groups and options
In unTill, there are 4 different types of option groups that can be attached to a product (Item).
1. Must-have options (#1)
- When a must-have option is attached to an item, you have to choose an option (minimum 1: min=1).
- You can attach as many must-have groups to a product/department as you wish.
- These type of option groups will be linked to ALL sales areas.
- If you have an option group 'Choose your toppings', please add the option 'No Toppings - €0'.
- Note that you have a checkmark that sets the min=1 & max=1 for this option group. If you want to allow the customers to select more than 1 option for that group, you need to disable the checkbox and allow a different maximum amount.
! If the product has a must-have option attached to it, know that you should also present that must-have option online. If you don't, the orders will fail (unTill will expect an option of this group to enter the POS. When this is not the case, the order fails).
! In case multiple must-have options are attached, all of these option groups should be present in the online menu, otherwise the orders will fail.
2. Free options (#2)
- When a must-have option is attached to an item, you do not have to choose an option (min = 0).
- You can only add one free option group per product.
! Free option groups hence do not need to be present in the online menu, since the customer is not obligated to make a choice. The POS therefore also does not expect an option of this group.
3. Supplements (#3)
- When a supplement is attached to an item, you do not have to choose an option (min = 0).
- Supplements are connected to a department, so they cannot be attached to an individual product.
- You can only have one supplement group per department.
4. Condiments (#4)
- Condiments do not have a price, so these are not supported.
! You'll be able to see the type of option group for scenarios #1, #2 and #3 after synchronisation in Deliverect.
Example
You have a department 'Pizzas', containing the products 'Pizza Bolognese' and 'Pizza Napolitano'.
Let's say you have 3 option groups you wish to present to the customer:
- Choose your toppings
- Choose your side dish
- Choose your drink
You can then choose to set all 3 of them as must-have options.
These are the consequences:
- The customer will need to make a choice for each of these options.
- You need to present all three options in your online menu.
- You need to add the 'no toppings' option to the 'choose your toppings group', the 'no side dish' option to the 'choose your side dish group' and the 'no drink' option to the 'choose your drink group'.
When you choose to set only 'Choose your toppings' as a must-have option, 'choose your side dish' as a free option and 'choose your drink' as a supplement, these are the consequences:
- The customer will only be obligated to make a choice for 'choose your toppings'.
- The only option that has to be presented online is the 'choose your toppings' one, the others are not mandatory.
- You need to add the 'no toppings' option to the 'choose your toppings' group. The other groups can stay as they are.