How to Manage Cancelled Orders

A customer can decide to cancel their order. This can happen before you accept the order, but it can also happen when you have already accepted the ticket.

Here is what you can do if this happens.

1. Takeaway.com/Thuisbezorgd.nl

The support service will contact the restaurant to inform them about the canceled order. If your POS doesn't support order cancellation, you can manually VOID that ticket from your POS.

2. Uber Eats

Uber Eats sends order updates to their tablets, as well as to Deliverect in realtime. You can constantly view the status of the orders. If your POS doesn't support order cancellation, you can manually VOID that ticket from your POS.

Canceled orders look like this: 

3. Deliveroo

Deliveroo sends order updates to their tablets, and to Deliverect in realtime. You can constantly view the status of the orders. If your POS doesn't support order cancellation, you can manually VOID that ticket from your POS.

4. Glovo

Glovo sends order updates to their tablets, and to Deliverect in realtime. You can constantly view the status of the orders. If your POS doesn't support order cancellation, you can manually VOID that ticket from your POS.